FAQs

Frequently Asked Questions

1. What types of jewelry do you customize?
We specialize in custom earrings, necklaces, pendants, bracelets, rings, grillz, and more.

2. Is a down payment required?
Yes, a 50% deposit is required to begin processing your order.

3. Do you offer payment plans?
Yes, we accept payments; however, production will not begin until a 50% deposit has been made.

4. How long does the customization process take?
The average completion time is 3-6 weeks, depending on the size and complexity of the design.

5. How can I make payments?
Payments can be made online via invoice or in person.

6. What is your return and exchange policy?
All sales are final. We do not accept returns, exchanges, or offer refunds.